Early December 2002. I have had the Motorola T720 for about a month now, my impressions:
1. The color display does nothing except add excessively to the power consumption, hence provides short battery life.
2. The ability to "record" voice memo's does not work.
3. The ability to "record" phone conversations does not work.
4. The ability to put in your own ring tones does not work.
5. The connector for the wall plug charger is really funky. I doubt it will last for a year. So bad that I bought the desk stand for the charger but it is no better. The "clock" in the desk stand is nothing but a cheap wrist watch put into the case. It connects to nothing and does not even get its' power from the wall plug charger.
6. The belt clip is so poorly designed that when you put the phone in it you cannot open the phone to use it when you remove it from the belt!
7. The editing and entering numbers into the address book requires a lot of "mouse play" but I guess that is consistent with the GUI world we live in today.
8. The display of the Signal Strength and remaining battery power are so small as to be virtually impossible to see. This is an area where NOKIA clearly still excels.

I can't think of any Motorola products I would recommend

1. The battery life is pathetic, especially when in "analog" mode.
2. The wall-plug charger doesn't supply enough power to keep the battery from running down while you are talking with the charger plugged in. It took me a while to deduce that this was the problem of continually getting disconnected.
3. While the phone allows you to assign 2 digit "Speed" numbers it appears to not be possible to use them!
4. If you miss-dial a number you can check "Recent Dialed" but: There is no facility to let you "edit" the error. You have to key in the entire number to make a change. But, they have facility to edit numbers when you are making an entry. Apparently, no one at Motorola was bright enough to use that facility when it would be most useful!
5. It is insane the small size of the icons they use to let you see the "Signal Strength" or the "Battery" charge level.

? Would I buy a Nokia today. No. If I were getting another Cell Phone I think I would try a Samsung. Presently, it would be hard to sell me anything made by Qualcom either.

I stayed with VeriZon for service, and got a Motorola T720 details are a couple clicks from: VeriZon's Web Site.

I have only had the phone for a couple days (Bought it on 2002 Nov 7th). So far am very favorably impressed. One of the things I inquired about was it's facility for dialing with only one or two key depressions. This is where recent NOKIA's really suck. Motorola has really done a great job here.

I should really explain:
• I have about ten friends and relatives that I most frequently call.
  • I have associated each with a digit, and I use that same digit on every phone I have.
    I have assigned "5" to one of my friends.
  • When I press 5 I call his home phone.
  • When I press C5 (C is actually the 2 key on a phone) I get his cell phone.
  • When I press P5 I call his pager.
  • When I press W5 I call his work phone.
  • When I press K5 I call his Kid. A useful alternative if I think something is wrong.
  • I use O5 in a few cases for Other kid or some Other number.
• To do this you need both one and two digit "Speed Dialing". NOKIA used to have this, but I assume none of the ass-holes in Finland could figure out any use for it.
  They even took away two of their "One Touch" keys for something totally redundant and useless.
• Motorola has done this very well. They allow one, two and three key Speed Dialing.
• I like my system, and rarely do I have to look in an alphabetical listing to call someone.
  If I were doing it again I would put the letter after the "person" digit. But that is a minor detail.

I have put nearly a hundred names and phone numbers in, and it is always a bit of a pain to use a telephone pad to enter upper and lower case letters; but Motorola has, in this phone, the best that I have seen.

In fairness I should say that there are a couple things that I think could be better.
• The connector for the AC adapter, looks a bit weak. In this area I think I still have to say NOKIA is better.
• The Belt Clip holder seems to be an after thought, that wasn't thought out. In fact when you put the phone in it you can't open the clam-shell of the phone to use it.
• Both the signal strength indicator and the battery charge indicator are extremely small, and again not nearly as well done as NOKIA has done.

There is a 15 day, no questions asked return; but at the moment I don't think I will be returning this phone.

I think today, almost every cell phone will do its' job. So the important things are:
1. Does the service provider have good coverage at a reasonable rate.
2. Is the phone easy and convenient for you to uses. The User Interface is very important!