We all have had both Bad and Good experiences with various businesses. I decided to put the ones that have shafted me in a web page. I also have a page for companies I have had good experiences with.
Some company in Texas sent me two reject cards for two different WRONG reasons why they couldn't pay the rebate.
I got a reject card from the same Texas place that sent out the cards for the APC Uninterruptible Poser supplies! This is the one I went back to Fry's about, and they made copies of my papers and promised to email me a reply. This is over a year ago and I have never heard from them.
When I got home in the fine print it says they would not send rebates to a P.O. Box, so I emailed Fujitsu, and got a response August 30, 2003 saying "problem with your rebate offer can be easily solved. Simply call our sales department at 1-877-372-3473 on Tuesday". I called and Nicole and she said she would send in a request to send the rebate to my P.O. Box. Mistakenly, I believed her!
Mid December I received the post card, it says: "We cannot honor your request without your street address." After many calls on December 19, 2003 to Fujitsu I have been essentially told to "go to hell".
The unfortunate thing is: I quite like the engineering and design of the Fujitsu laptop, although it did come with a virus installed on the hard drive. But, I will never buy another Fujitsu product. And if at all possible I will avoid Fry's Electronics.
Here is a link for the latest details as of: Thu 2004-02-05 about my Fujitsu Rebate rejection.